Atlas Dental Group — Reactivation Engine
Reactivated 12 months of dormant dental patients with a compliant SMS + email drip and automatic calendar rebooking.
The Challenge
Front desk had no time to call 4,200 dormant patients. Chairs sat empty on Tuesdays and Thursdays.
The Solution
Segmented dormant list, ran a 5-touch reactivation with a real booking link tied to a GHL calendar with buffer + capacity rules.
Automation Features
- Segmented drip by last-visit reason
- Two-way SMS with live handoff
- Auto-fill cancellations from a waitlist
- Weekly recap report to the office manager
Business Benefits
- 312 rebooked patients in 6 weeks
- $186k recovered revenue
- Tuesday/Thursday utilization back to 94%
Technology Stack
"We finally have a system that fills the schedule for us. Our team just confirms."
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